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Service Call Charge Rates
2003 Service Call Charge rates are:

Office	$5.00
Area 1	$20.00
Area 2	$30.00
Area 3	$40.00

Service Labor Rate

The MicroMetric Service Labor Cash Rate is $60.00-78.00/hour, billed in minutes. This MicroMetric rate applies to all available MicroMetric hourly services, and includes a five percent (5%) cash payment discount. The Service Labor rate is based on the Type of work and the Experience level of the Technician, as shown in the following table:

Experience Level, Task	Cash Hourly Rate
Trainer	$60.
Sr. Trainer	$66.
Computer Technician	$66.
Sr. Computer Technician	$72.
System Engineer	$78.
Programmer	$78.

Fixed Price Service Tasks

MicroMetric has set fixed labor fees for a variety of computer related tasks. These include:

TASK	CASH RATE	TASK	CASH RATE
Network Cable Drop, existing const.	$150.	Hard drive install/replace	$50.
Network Cable Drop, new const.	$125.	Internet Service Provider(ISP) s/w install	$50.
Network Interface Card(NIC) install	$50.	System Board (Motherboard) Replace	$70.
17IN Monitor Repair	$115.	Memory install/replace/upgrade	$35.
Burn Data CD	$10.	Modem install/setup	$50.
CD backup of hard drive**	$50.	Peripheral Card install/replace	$50.
Copy Data CD	$10.	Printer install/setup	$50.
Hard disk data transfer*	$105.	Scanner install/setup	$50.
Software Application install*	$35.	Tape drive install/setup	$50.
Anti-Virus Program install***	$35.	Windows 9x, XP install**	$70.
CD Rom drive install/replace/upgrade	$35.	Computer Setup*	$70.
CD RW drive install/replace/upgrade	$50.	Computer problem diagnosis*	$35.
DVD drive install/replace/upgrade	$35.	Virus removal*	$70.
Floppy drive install/replace	$35.	Evening, weekend, Holiday work	$50.

* Additional charges may apply ** Shop only ***Requires High Speed Internet Access
All above fees are based on Cash Payment, and are subject to change without notice.

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